FAQ

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General FAQ

1. How do you select your artists?

Our artists are selected based on their exceptional artistic skill and commitment to their art over a number of years. An equally important criterion is that they are ‘challenged’ artists--challenges that make it extremely difficult for them to be financially successful painters or sculptors independently. Our artists may be HFA-challenged--for example have Asperger’s Syndrome or ADHD. The artist may have significant executive functioning or social challenges, or medical challenges such as PTSD, which prevent them from effectively running their own business.

2. How do you charge for your artwork?

Our posted prices for Gallery paintings and sculptures are based on a number of different factors, including painting size and complexity. We believe our artwork is fairly priced. At RTR, we believe in paying fair fees to sustain challenged artists in their art practice.

For commissioned artwork, the base price for a 24” x 36” commissioned painting starts at $1.75 per square inch, about $1500. Complex images and other factors will affect pricing. RTR offers a complimentary discussion with an art manager as part of the commission process to determine the final cost of the proposed commission. Final cost will be determined after a sketch is completed and agreed upon by the commissioner of the work.

3. What are the terms of sale and what kind of payments do you accept?

Our terms of sale are best illustrated by our invoice example here. Please note that the buyer is responsible for all shipping costs associated with the sale of artwork.

We accept checks and all major credit cards. We require a 50% down payment on all commissioned artwork orders before beginning the commission process.

Final payment must be processed and cleared before artwork can be shipped. Artwork can be shipped worldwide. Purchaser becomes the owner of the artwork upon receipt.

4. What’s the benefit of using your services?

By using our services you support exceptional challenged artists whose talents could remain undiscovered. The artists are financially appreciative, as many are living very difficult lives financially. You also help bring more creativity into our society at a time when RTR believes the world has become somewhat out-of-kilter in its ability to creatively solve the problems of challenged adults.

Art history is replete with exceptional challenged artists. Here’s a short list of some you may know:

Henri de Toulouse-Lautrec (bone disease resulting in dwarfism)
Vincent Van Gogh (schizophrenia, epilepsy, bipolar disorder)
Edgar Degas (depression, blindness later in life)
Frida Kahlo (spina bifida, broken spinal column, amputated leg)
Paul Gauguin (depression, suicidal tendencies)
Pierre August-Renoir (rheumatoid arthritis—his assistant had to put the brush in his clenched fist for him because he couldn’t pick it up on his own!)

5. How do I know if Renewing the Renaissance® is hiring new artists?

We are always accepting submissions for new talent on our team. See our Call for Artists on our About page to apply.

6. What is a Creation Chronicle™?

A Creation Chronicle™, a unique RTR approach, is a video describing the artwork’s creation. There are several examples of Creation Chronicles™ on our website in the gallery section adjacent to the painting “Lakeview” and on our “About” page on the right-hand side of your screen.

7. Why does RTR ask buyers to complete surveys?

We strongly believe in the mantra of continuous improvement and who better to help us than our buyers?

8. Thoughts about RTR's future?

While currently we only have artists within the contiguous United States, we would like eventually to expand Renewing the Renaissance® worldwide, helping challenged artists in other countries reach their potential.

Recently, out of our passion for art, artists, and education, we started RTR Atelier—an online learning hub for artists of all levels. Check out the lessons on the Atelier, submit your own tips and techniques, discuss art with other artists, and take some lessons in the Beginner’s School section.

9. I still have questions!

You can contact us at info@renewingtherenaissance.com -- we are happy to help you!

If your question is about navigating our website, check out our tutorial video on Facebook, http://www.facebook.com/RenewingTheRenaissance or on YouTube, www.youtube.com/user/RenewtheRenaissance.


Gallery FAQ

1. What is the purpose of the gallery?

By scrolling through our gallery, you can meet our artists and get to know more about them—their personal bios and the type of work they excel in creating. Support our artists by commissioning one of their works of art. Learn each of their unique and personal styles here: http://renewingtherenaissance.com/gallery

2. Why would one buy artwork from the Gallery?

Buying from the Gallery allows you to buy completed artworks at their posted price and their accompanying Creation Chronicle™ immediately online. The artwork can be hanging on your wall in a matter of days, and the artists get “art-well-done” feedback.

3. What is a giclée?

Giclées (pronounced zhee-klay) is a fine art reproduction printed from an inkjet printer. The term is derived from the French gicler, which means to squirt, spurt, or spray, which references the ink as it is distributed onto the paper. Fine art prints are generally sold in editions or sets and numbered in the order that they are printed in.

We sell reproductions in both fine art paper and canvas form. The paper reproductions are sold in limited edition sets of 100—suitable for the avid collector. Canvas reproductions, already attached to a wood frame, work well in business or government office spaces. You can view examples and pricing information on the two different types of reproductions by clicking here.

We are proud to be able to work closely with a local printer who has more than 20 years of experience. The business is family owned and operated by professional artists who work hard to produce the highest quality reproduction possible, ensuring that we provide our patrons with nothing less than the best.

Commission Art FAQ

1. What is the process for commissioning artwork? How does it work?

RTR’s unique “Painter’s Corner” approach to commissioning a painting minimizes the misunderstandings that often occur in the commissioning process, by using visual cues rather than verbal or written ones. The buyer’s selected approach (subject matter, style, mood, etc.) is electronically transmitted to an art manager who will review them with the buyer. Depending on the subject matter, pictures or other reference materials may be requested of the buyer. The art manager will then work with the challenged artist to ensure the artwork is completed successfully, providing the buyer with pictures of the artwork at key points in the creation process, and soliciting the buyer’s feedback. The starting point for commissioned artwork is $1.75 per square inch as mentioned above. The final price is determined once the sketch is accepted.

Our process of commissioning art is easy enough for a young teenager to navigate; it could even be a young person’s introduction to the world of art.

A sculpture is commissioned by discussing it directly with one of RTR’s art managers, using our contact form to indicate your interest.

Important note: While most commissioned pieces take about 6-8 weeks to complete, great work can’t be rushed. Talk to an art manager if you have absolute deadlines.

2. What happens if I don’t like the sculpture or painting I’ve commissioned? Do you have a return/exchange policy?

We have put a good deal of thought into communication around the art creation process. Clients interact with the art manager at the sketch, midpoint and pre-ship phase of all commissioned art. Clients will be viewing their art via photos emailed at each phase, and having an open discussion with the art manager of what adjustments they’d like to see. As such, the client should be very happy with the artwork in final form.

We do not allow returns or exchanges unless the art was damaged during the shipping process. There are no refunds unless an officer of RTR has agreed to the refund in writing.

We do provide for a second sketch if the client is not satisfied at all with the first sketch.



Gift Certificate FAQ

1. Can more than one person put money towards one gift certificate?

Yes, we can accept partial payments from more than one person—though the maximum number of purchasers at this time is five. Your wishes can also be included on the gift certificate. Great idea for a wedding or special anniversary present!

2. How do we know how much to spend for a gift certificate so that the recipient will receive the painting size and subject matter we want?

We allow the certificate’s buyer to indicate the subject matter for the recipient’s painting—wedding, Olympic victory, IPO, etc. An art manager will discuss with you the pricing of the gift certificate, which will be mainly influenced by the size of the painting and expected number of distinct images.

3. Can gift certificates be returned by the recipient for cash?

Gift certificates are meant to provide the lucky recipient the experience of creating artwork. They are not convertible into cash. Each gift certificate will have a unique name and number associated with it to ensure that only the person receiving the gift can use it.

4. So the recipient is given the gift certificate—what then?

Gift certificates are in essence a gift of commissioned art, so the recipient will follow the website process used for commissioned art to create their artwork. Given the subject matter might be pre-selected, they will contact an art manager as indicated on the gift certificate to begin the process.


Corporate Website FAQ

1. I heard mention of a Company Employee Recognition Program. How can I find out more?

RTR believes having for-profit companies creatively involved in ‘Renewing the Renaissance®’ will pay dividends for the company—and our world—on many levels. Companies can get all the details on our sister website, renaissancerenewed.com.

2. Where would I go in my company to discuss this program?

You can contact the person in your company's HR department responsible for their employee recognition program or employee benefits.